A request from the owner

To ensure that customers are provided with the highest quality food and service, Kikusui confirms any allergies or preferences in advance and carefully selects, purchases, and preps courses before customers arrive for their reservation.

Due to a high volume of requests and to prevent overlap with reservations, we kindly ask that customers secure their booking by paying for their meal in advance.

We hope you enjoy your time at Kikusui.

Date of Reservation*

Time of Reservation*
Alternative Date (if 1st choice unavailable)*

Alternative Time (if 1st choice unavailable)*


Number of People*
  • Adult

Afternoon Courses

Washoku (Traditional Japanese Cuisine)

Boiled Tofu Course ¥5,000 - WashokuAfternoon Kaiseki Course ¥8,000 - WashokuAfternoon Kaiseki Course ¥12,000 (w/ Private Room Charge ¥13,800) - Washoku

French Cuisine

Wild Shrimp and Gruyère Cheese Gratin ¥3,800 - French CuisineTajima Beef Hamburg ¥4,200 -French CuisineJapanese Black Wagyu Cutlet ¥5,500 - French CuisineLightly-smoked Roast Duck ¥5,500 - French CuisineCharcoal-grilled Japanese Black Wagyu ¥6,000 - French Cuisine

Evening Courses

Washoku (Traditional Japanese Cuisine)

Evening Kaiseki Course ¥15,000 (w/ Private Room Charge¥17,250) - WashokuEvening Kaiseki Course ¥20,000 (w/ Private Room Charge¥23,000) - Washoku

French Cuisine

¥12,000 (w/ table charge ¥13, 200) - French Cuisine¥18,000 (w/ table charge ¥19,800) - French Cuisine
  • First Name
  • Last Name
Hotel Name / Address of place of stay in Japan*
Emergency Contact Phone No.*
E-mail (Confirmation)*
Please check any that apply:*
【1】Someone has a food allergy in the reservation .【2】Someone in the reservation has a food that they dislike.【3】Someone in the reservation has a food that they cannot eat due to religious belief.【4】Everyone in the reservation can eat anything.
Any food allergies or food that you cannot eat:

※If anyone in your group has any allergies or special dietary requests, please list in as much detail what foods cannot be eaten and also the number of people that it applies to (if it is not listed then the dietary request will be applied to every member of the group).
※Please note that the restaurant will be unable to accommodate any sudden dietary requests made at the restaurant on the day of your reservation, therefore please make sure to list it here.

Comments and Requests
How did you hear about us?

How to make a reservation

  • 1. An automated confirmation email will be sent to you once the request is submitted.
  • 2. My Concierge Japan will check to see if a reservation can be made on the date/time you requested.
  • 3. If seating is available, an email and URL link will be sent to you from where you can complete payment for your reservation with a credit card or PayPal. Please complete payment within 48 hours. Once payment is confirmed, an email will be sent to you to let you know that your reservation has been finalized.

  • Cancellation policy

    【For reservations of 1 to 4 guests】
    ※ 100% refund is provided for cancellations made at least 3 days before the reservation.
    ※ Any changes to the reservation details are required to be made at least 3 days in advance.
    ※ Cancellations made on the day of the reservation, a day before the reservation, or two days before the date of the reservation, will not be eligible for a refund.

    【For 5 or more guests】
    100% refund is provided for cancellations made at least 7 days before the reservation.
    ※ Any changes to the reservation details are required to be made at least 7 days in advance.
    ※ Cancellations made within 6 days of the date of the reservation, will not be eligible for a refund.

    ※Please do not be late for your reservation. Please note that we are note responsible if guests are late and the restaurant is unable to provide the whole meal/a meal due to time restraints. Please note that the restaurant may be unable to accommodate a request to change the date of the reservation and in such case, may not be able to issue a refund.

    ※Additional orders for food and drink can be made at the restaurant and are to be paid for after your meal at the restaurant.

Checklist of 5 questions to keep you safe from COVID-19.*

This is a checklist created in order to keep you and other dining guests, as well as the restaurant staff, safe from the spread of COVID-19. All measures below are strictly required to be kept by all guests and restaurant staff alike. Thank you for your understanding and cooperation. Please check either of the ☑ below, select the current date and enter your full name.

A. Prior to the reservation date.

  1. I currently have a body temperature of 37.5°or higher.
  2. I have experienced one of the following symptoms in the last 14 days: fever / coughing / breathlessness / fatigue / impaired sense of taste.
  3. I have come in contact with a person who has experienced the above symptoms in the last 14 days.
  4. I have been to a country or area considered a Travel Warning Level 3 by the Ministry of Foreign Affairs of Japan in the last 14 days.
  5. I have been to or attended a facility, event or meeting (excluding public transportation) considered a cluster infection risk in the last 14 days.
I apply to none of the aboveI apply to one or more of the above

B. On the reservation date.

  1. I will wear a mask to the restaurant and will only remove it once I am seated
  2. I will disinfect my hands with the alcohol disinfectant placed at the entrance of the restaurant
  3. I understand social-distancing and the need for sufficient space between seats, and will refrain from actions such as talking too loud or too close to the others
  4. I agree to being refused entry to the restaurant if my body temperature exceeds 37.5°when it is measured by the restaurant staff at the restaurant.

I hereby certify that the above information is true and correct. I agree to cancel my reservation (or be refused entry) if there is any discrepancy regarding the above with any member of my party on the day of the reservation. I fully understand that it is my responsibility to inform all other members of my party of the above and to contact My Concierge Japan in order to facilitate a cancellation or alteration to the reservation if there is any member that applies to one of the points above. I agree to the Cancellation Policy in regards to refunds due to any cancellation or refusal of entry.

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